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Blue and White Kids Dream Catcher with Star Web and Pendant
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Natura dark brown dreamcatcher 74 cm with 3 rings
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Naturale brown dreamcatcher 60 cm with bamboo ring
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Light brown dream catcher Fusa with linen cord
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Earthy brown dream catcher Terra with tree of life
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Set of 5 light brown and white dreamcatchers with multiple rings – stylish boho wall decoration
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White dream catcher Harmony with floral embroidery pattern
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Pink Children's Dream Catcher Balina with Tree of Life
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White dream catcher Bianco with embroidery pattern as net
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Brown dreamcatcher Cherry with 5 rings and tree of life
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Large macramé dreamcatcher “Bruno” with LED lights and remote control.
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Beige XXL Macrame Rattan Dreamcatcher Naturale as drop shape
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Light brown dreamcatcher “Vero” with 5 rings & Tree of Life pendant
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Elegant dreamcatcher with 5 rings for a naturally calm atmosphere
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Beige XXL Tree of Life Dream Catcher Arbore made of Rattan
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Blue and white dream catcher Aquamare with embroidery pattern
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Large XXL dream catcher Chilla with embroidery pattern
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Beige XXL Macrame Dream Catcher Cruso with Rattan Rings
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Large pink macrame dream catcher Melita with embroidery net
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Colorful craft-colored children's dream catcher Ronja with LED
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Buy beautiful, unique dreamcatchers online at affordable prices – including small and large models for children, cars, heart-shaped designs and traditional dreamcatchers in various shapes and colours. ANjAS-SHOP imports the most beautiful dreamcatchers from around the world. Whether large, small, colourful, simple, heart-shaped, featuring a star pattern, XXL or designed for cars – we offer a wide range of dreamcatchers in different styles, including macramé, boho, classic and modern. Our dreamcatchers are perfect as stylish wall decorations or as dreamcatcher gifts.
Our dreamcatchers are perfect as harmonious wall decorations for bedrooms, living rooms and children’s rooms, as well as for your car. Traditionally, they symbolise protection, peace and harmony and are also popular today as spiritual home accessories, boho decorations or special gift ideas.
You will find dreamcatcher jewellery such as bracelets, dreamcatcher keyrings, Native American-style headbands and necklaces with beautiful pendants in our separate category.
A dreamcatcher traditionally consists of a round frame with an intricately woven web. It is often additionally decorated with feathers, beads, ribbons or natural materials. Its origins lie with the Ojibwe, who belong to the Indigenous Anishinaabe peoples of North America and originally lived in the Great Lakes region. Dreamcatchers were traditionally hung above sleeping places and regarded as protective companions during the night.
According to traditional belief, the web is said to catch troubling dreams and negative thoughts, while good dreams find their way to the sleeper. Today, this meaning is primarily understood symbolically. A dreamcatcher can represent peace, protection and harmony while also serving as a decorative focal point. Whether in the bedroom, living room, children’s room or car, small, large and XXL dreamcatchers give their surroundings a personal and distinctive atmosphere.
Why should you buy your dreamcatcher from ANjAS-SHOP?
We carefully select our dreamcatchers and offer you a varied choice of handmade models from around the world. You will find traditional, modern, colourful and simple dreamcatchers, as well as heart-shaped, children’s, car, macramé and boho dreamcatchers. Different sizes, shapes and designs allow you to choose the right dreamcatcher for your home or as a special gift. Your order is shipped directly from our Swiss warehouse, with no customs charges and short delivery routes within Switzerland.
Every dreamcatcher has its own distinctive character: macramé dreamcatchers feature intricately knotted cotton patterns, while boho dreamcatchers combine natural colours, feathers, beads and playful details. South American-style dreamcatchers often stand out with their vibrant colours and traditional decorations. Bali-style dreamcatchers made from rattan, wood and natural fibres in harmonious earthy tones create a particularly warm and decorative effect. Our selection is completed by traditional dreamcatchers featuring finely crafted webs, multiple rings and classic feather and bead decorations.
At ANjAS-SHOP, you will find small, large and XXL dreamcatchers in round, heart-shaped and teardrop-shaped designs, as well as models with one or several rings. Special motifs and symbolic pendants such as trees of life, stars and other protective amulets give many dreamcatchers an additional personal meaning. Whether you prefer a subtle macramé dreamcatcher, a colourful South American dreamcatcher, a natural Bali-style dreamcatcher or a traditional model, the different styles, sizes and shapes offer the right dreamcatcher for every room and taste.
Our colourful and lovingly designed dreamcatchers for children bring a friendly atmosphere to the children’s room with motifs such as unicorns, hearts, horses or colourful feathers. They are suitable as beautiful children’s room decoration and as a gift idea for girls and boys.
Natural and vegan macramé dreamcatchers made of cotton are produced using a special knotting technique and look particularly natural, modern and decorative. They are ideal for boho wall decoration and bring warmth, structure and lightness to bedrooms, living rooms or children’s rooms.
Many macramé dreamcatchers are made of cotton, making them a beautiful choice for anyone who prefers dreamcatchers without feathers or leather. This vegan dreamcatcher wall decoration looks soft, calm and harmonious and fits very well with a natural interior style.
At ANjAS-SHOP, you can buy macramé dreamcatchers and other macramé products such as shelves, mirrors, plant hangers, fruit baskets and hanging decorations at affordable prices online.
Glowing LED dreamcatchers are modern dreamcatchers that combine light and decoration. The soft LED light creates a cosy atmosphere in the evening and makes these dreamcatchers especially popular as night lights, children’s room decoration or atmospheric home decoration.
Discover your Native American zodiac sign Dreamcatcher legends and their meaning
FAQ: Frequently asked questions about dreamcatchersOur dreamcatchers come from Bali in Indonesia, North and South America, and China. Each region has its own designs, materials and production techniques, giving the different dreamcatchers their individual character.
Not all commercially available dreamcatchers are entirely handmade. Some models are knotted, assembled and decorated by hand, while individual components such as frames, webs or pendants may be machine-made for other models. Whether a dreamcatcher is made entirely by hand or partly by machine depends on the individual model.
With careful handling, a dreamcatcher can last for many years because it is normally hung up and moved only occasionally. However, lifelong durability cannot be guaranteed. Direct sunlight and strong exposure to light can cause the colours to fade over time. Moisture, dust and frequent handling can also affect feathers, ribbons, beads and natural materials. It is best to hang the dreamcatcher in a dry, protected place without continuous direct sunlight.
Whether a dreamcatcher is compatible with a person’s faith depends on the religion, religious community and individual beliefs concerned. Some believers use dreamcatchers solely as decorative wall hangings without attributing any supernatural power to them. However, if a dreamcatcher is deliberately used as a protective amulet and is believed to provide protection through its own power against bad dreams or negative influences, this may conflict with certain religious teachings. Anyone who is unsure should discuss the matter with a trusted representative of their own religious community.
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Add the desired product to your shopping cart using the “Add to cart” button. You can then proceed to checkout from your shopping cart. During checkout, you will be guided through the ordering process step by step. Enter your personal details and delivery address and then select your preferred shipping method. You can then select your preferred payment method. Before completing your order, you must agree to our Terms and Conditions. Check your details and complete your order using the appropriate order button. For certain payment methods such as TWINT, PostFinance, credit card or PayPal, you will then be redirected to the relevant payment service provider.
We currently only accept orders with a delivery address in Switzerland or Liechtenstein. Delivery to other countries, including EU countries, is currently not available. ANjAS-SHOP is designed for the Swiss market and the legal requirements applicable in Switzerland.
No. All orders must be placed directly through our online shop. This is the only way to ensure that your order and selected payment method are processed correctly.
No. Our products are available exclusively through our online shop. ANjAS-SHOP does not operate a physical retail store.
No. We closed our manufacturing workshop in 2015. During the first few years after our company was founded in 2012, we still made our dreamcatchers ourselves. However, the amount of work involved and the production costs became too high, so we discontinued our own production. Thank you for your understanding.
No problem. Please contact us using the “Contact” button at the bottom left. You can write to us via WhatsApp or email, or give us a call. We will be happy to check whether we can obtain the required quantity for you. This generally takes approximately 3–4 weeks.
At the moment, orders can only be placed within Switzerland and Liechtenstein. Orders from other countries will be cancelled. Thank you for your understanding.
With us you can shop without a minimum order value – small orders are welcome too. We want to give you maximum flexibility, whether you only need a small spare part or a gift. To keep prices fair despite small orders, we use a transparent shipping flat rate and – for very small baskets – a moderate small-quantity surcharge (see the section below). This keeps our calculation lean and our product prices attractive. Tip: from CHF 50.– we deliver free of shipping costs.
For orders with a goods value under CHF 10.– we charge a small-quantity surcharge of CHF 2.–. From CHF 10.– the surcharge is dropped automatically. Why do we charge the surcharge? • Fair wages & workload: Even small orders cause the same packing, picking and service effort. • Fixed costs: Payment fees, packaging, IT operations and administration arise per order – regardless of the goods value. • Sustainability: Very small shipments are ecologically and economically unfavourable. The surcharge helps to keep shipping routes efficient. We deliberately keep it moderate so that you stay flexible. At the same time, this allows us to ensure fair prices and a reliable service for all our customers. Note: from CHF 50.– shipping is free.
At ANjAS-SHOP you can shape your own discount: the more items you put in the basket, the higher your discount. The discount applies automatically to the whole basket; you do not need to enter a code. The basket shows you at any time which discount applies. Number of items Your discount 2 items 5 % 3 to 4 items 10 % 5 to 7 items 15 % 8 and 9 items 20 % 10 items or more 25 % Excluded from the quantity discount: Mystery Boxes and gift vouchers. They do not count towards the number of items, receive no quantity discount and do not trigger a higher tier. If you put them in the cart together with other items, the quantity discount only applies to the other items. You can redeem a gift voucher you have bought as a means of payment. The quantity discount then applies to the items you order. In short: the quantity discount and free shipping depend on the items you keep in the end. What applies to returns: • The discount applies to the items you keep. If you return items, the discount depends on the number of items you keep in the end. When refunding, we recalculate the discount. If the remaining number corresponds to a lower tier, that tier's percentage applies. If only one item remains, there is no quantity discount. • Free shipping from CHF 50.– applies only to B-Post and to the value of the goods you keep. If the value of the items you keep is below CHF 50.–, free shipping no longer applies and we charge CHF 3.95 when refunding. This applies with or without a quantity discount. • Returns because of a defect, a wrong delivery or transport damage have no effect on the discount and free shipping. These items still count. The same applies to an exchange for an identical item and to items we cannot deliver. Example with 8 items at CHF 20.– each: • You order 8 items: 8 × CHF 20.– = CHF 160.–. With a 20 % discount you pay CHF 128.– and get free shipping. • You return 1 item and keep 7: your discount is now 15 %. The 7 items cost CHF 119.–. The value of the goods is above CHF 50.–, so there are no shipping costs. You get CHF 9.– back. • You return 7 items and keep 1: a single item gets no quantity discount, it costs CHF 20.–. The value of the goods is below CHF 50.–, so we charge CHF 3.95 shipping costs. You get CHF 104.05 back (CHF 128.– minus CHF 20.– minus CHF 3.95). Vouchers: The quantity discount and a voucher code with a percentage discount are not added together. The higher of the two percentages applies; if they are equal, the quantity discount applies. You can always redeem gift vouchers in addition. They do not count as items, however, and do not receive a quantity discount. We are accommodating. If you are unsure whether a return affects your discount or shipping, ask us beforehand. We will gladly work it out for you in advance. If you would like larger quantities of a product, you are welcome to contact us. We will gladly make you an offer.
Your order is generally carefully packed and handed over to Swiss Post within 24 hours. With A Mail, your order will normally arrive within 1–2 working days. With B Mail, delivery takes approximately 3–4 working days. A Mail orders placed from Monday to Thursday before 10:00 a.m. are handed over to Swiss Post on the same working day and are generally delivered on the following working day. Orders placed at weekends or on public holidays are processed on the next working day. All products available for immediate delivery are stored in our Swiss warehouse in Horriwil.
We offer free shipping on orders of CHF 50.– or more. For orders under CHF 50.–, we charge a shipping contribution of CHF 3.95. If you select A Mail, shipping costs CHF 5.– for shipments up to 80 g and CHF 9.– for shipments over 80 g. For orders under CHF 10.–, an additional small-order surcharge of CHF 2.– applies. If your order is shipped in several partial deliveries, you will of course only pay the shipping costs once. We deliver exclusively within Switzerland and Liechtenstein.
Not every order receives a tracking number. Larger shipments that we send as parcels with Swiss Post can be tracked online. For parcel shipments, the tracking number is automatically sent to you by email. You can use it to check the current shipping status of your order with Swiss Post. Depending on their size and weight, smaller products are sent as small or maxi letters. No tracking number is available for these shipping methods. Further information about shipping and delivery can be found under “Ordering and delivery”.
Your order is delivered directly to the address of your choice – of course also to any place of your choice in Switzerland and Liechtenstein. Please enter your delivery address during the ordering process. Naturally this causes no additional costs and you pay the shipping charges only once.
We want to offer you fair prices and reliable shipping. To keep this possible, we charge a small surcharge of CHF 2.– on very small orders under CHF 10.–. This lets us cover the costs of packaging and handling even for the smallest orders. Shipping costs: • B-Post under CHF 50.– goods value: CHF 3.95 • B-Post from CHF 50.– goods value: free shipping (applies only to B-Post) • A-Post small and maxi letter up to 80 g: CHF 5.– (total price) • A-Post parcel over 80 g: CHF 9.– (total price) Free shipping and returns: Free shipping applies to the value of the goods you keep. If you return items and the value of the items you keep is below CHF 50.–, free shipping no longer applies and we charge CHF 3.95 when refunding. This applies with or without a quantity discount. You will find an example further down under «Quantity discount». Your order is carefully packed within 24h and handed over to Swiss Post. • B-Post: approx. 3–4 working days • A-Post: approx. 1–2 working days Note for Friday orders: shipments after 10:00 can only be handed over to the Post on Monday (information from the Subingen SO post office). If your delivery is sent in several partial shipments, you of course pay the shipping cost share only once. Thank you for your understanding and support – this allows us to keep offering you attractive prices and fast service.
We do our best to deliver all products shown in the online shop as quickly as possible. Nevertheless, in individual cases a delivery may be delayed or an item may no longer be available. In case of a delivery delay, we will inform you as soon as possible by e-mail or WhatsApp. If you do not agree to the delay, you can cancel the order for the affected items free of charge. We refund amounts already paid for these items. If an item is no longer available, we cancel this part of the order and refund amounts already paid for the item concerned. Where possible, we offer you a suitable alternative (replacement product) – you decide whether to accept it. If an item is dropped because we cannot deliver it, your quantity discount and your free shipping remain unchanged. You will find the detailed rules in our terms and conditions.
Please make sure that your delivery address is correct and complete and that shipments are accepted or collected from the post office in time. If a shipment is returned to us for one of the following reasons: • wrong or incomplete address • parcel or shipment not collected within the Post's collection period the following applies: • We will inform you about the return. • On request, we will send the order again to the corrected or confirmed address. • The costs of the renewed shipment (including any return fees of the Post) are in this case borne by the customer and must be paid before the order is sent again. If you do not want a new delivery, we can cancel the order. In this case we refund the product amount; shipping and return costs already incurred remain owed. You will find the detailed rules in our terms and conditions.
With the handover of the parcels by ANjAS-SHOP to Swiss Post, the transport risks of the ordered goods pass to the buyer. ANjAS-SHOP always strives to pack the goods well and safely. In addition, all products go through a quality check with us before we pack and ship the goods. ANjAS-SHOP accepts no liability for loss or theft of the shipment in transit or for removal from the letterbox. Claims for cancellation of the contract or reduction of the purchase price are excluded.
Gift vouchers are digital vouchers with a personal code. There are no shipping costs: you receive the voucher by e-mail with a PDF once payment has been received. For prepayment, delivery takes place as soon as your payment has reached us. • Valid for 12 months from the date of purchase. Any remaining balance expires afterwards. • Redeeming: enter the code in the cart in the «Promo code» field or scan the QR code on the PDF. A customer account is required for the order. • The voucher covers items and shipping costs. A remaining balance is kept and visible in your customer account. • The voucher can only be used for one customer account: with the first redemption it is assigned, including any remaining balance, to that customer account. • No cash payout, no taking back and no refund. • Please treat the code like cash: ANjAS-SHOP is not liable for loss, theft or misuse of a code. You can find all the rules in detail in the terms and conditions under «Gift vouchers».
You can pay in our shop using the following payment methods: • - by TWINT • - by PostFinance • - by Visa and Mastercard • - by invoice, except for B2B customers • - by advance payment • - by PayPal Further information can be found under “Payment options”. Simply click the corresponding button below.
No. All payment methods offered by ANjAS-SHOP are free of additional charges for you. We cover any transaction fees.
If the message “Payment by invoice is currently not available” appears when you try to pay by invoice, the payment has not been approved by our partner MF Group / PowerPay. There may be various reasons for this, for example: • - incomplete or incorrect information • - an email address that cannot be verified • - a different or incorrect address • - the credit check • - other verification criteria used by the payment service provider • - a B2B customer account In this case, please contact our payment service provider PowerPay directly. ANjAS-SHOP has no access to the reasons for the rejection and cannot influence this decision. Further information can be found under “Payment options”.
At present, “payment by invoice” is not available to B2B customers through our partner PowerPay. As a business customer, you can of course shop at ANjAS-SHOP using all other available payment methods. If you have any questions, please contact us using the “Contact” button at the bottom left.
The flexible and secure way to shop with your smartphone. Pay for your purchase directly with your smartphone via the TWINT app. Register once with Twint and benefit from secure and fast payment via TWINT. You can find more information at TWINT .
Our partner MF Group / POWERPAY offers the payment method “purchase on account” as an external payment service provider. With the individual invoice, you can easily pay for your online purchase by invoice. If you do not make a payment within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month. When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment terms. When purchasing on account, you accept the terms and conditions of POWERPAY (powerpay.ch/de/agb) in addition to our terms and conditions. At the moment , "purchase on account" is deactivated for our B2B customers by our partner PowerPay. To get around this, you can register as a private person and enter your business name in the note or in the delivery address if you want to purchase on account. With all other payment options, you can easily purchase as a business customer. If you have any questions, you can contact us using the "Contact" button at the bottom left.
Shopping with PostFinance Pay. The amount is immediately debited from your PostFinance account and your order is processed immediately. PostFinance combines the previous payment methods PostFinance Card and PostFinance E-Finance and replaces them with the new, improved payment method PostFinance Pay.
Shop with your VISA credit card. Your credit card will not be charged until your order has been shipped. Additional security through Verified by Visa Secure Code, which enables you to carry out particularly secure credit card transactions on the Internet using special encryption procedures.
Shop with your Mastercard credit card. Your credit card will not be charged until your order has been shipped. Additional security through Verified by Mastercard Secure Code, which enables you to carry out particularly secure credit card transactions on the Internet using special encryption procedures.
Shopping with PayPal. PayPal offers many advantages for the customer. Register once with your credit card. After that, you only need to enter your password every time you make an online purchase. You can find more information at PayPal .
Purchase by prepayment. The invoice amount should be paid within 5 days by bank transfer, otherwise we will cancel your order. After receiving your payment, we will send you the desired goods by post within 1 day. Our postal account details are as follows: • Account holder: Walther Anja, Anjas-Shop, Grabackerstrasse 39, 4557 Horriwil • Account number: 15-114713-3 • IBAN number: CH25 0900 0000 1511 4713 3 • Postal account: PostFinance AG Molliserstrasse 41 CH-8759 Netstal • Bank number: 9000 • Bank Swift: POFICHBEXXX You can use our QR code for your payment in advance. Scan the QR code with your bank/post app. Important: With our QR code you still have to enter the amount and your name.
Please return the goods to us within 14 days together with the enclosed and completed delivery note. Further information can be found under “Returns and Warranty”.
You can find the return address on your delivery note, in the footer of our shop and under “Returns and Warranty”. ANjAS-SHOP Grabackerstrasse 39 4557 Horriwil
No. As we receive very few returns, we currently do not provide pre-printed return labels. You can use any standard waterproof label or write the return address clearly on a piece of paper and protect it from moisture with transparent adhesive tape.
Yes. The customer is responsible for the cost of returning the goods. Our selling prices are calculated so that return shipping costs are not already included as a flat-rate amount in the product prices. This means that customers who keep their order do not indirectly pay hidden return costs.
We refund your money rather than issuing a voucher. The value of the returned goods is refunded. Shipping costs already incurred are not refunded. If your order was delivered free of charge by B-Post from CHF 50.– and the value of the items you keep is below CHF 50.– after the return, we charge the shipping cost share of CHF 3.95 when refunding. Any quantity discount is recalculated based on the items you keep. Further information can be found under “Returns and Warranty”.
We generally process your refund within 24 hours after receiving and checking your return. Depending on the payment method and payment service provider, it may then take a further 1–2 working days for the amount to appear in your account. Weekends and public holidays may extend the processing time.
Refunds are generally made using the same payment method that you used for your order.
No. For security reasons, refunds are generally made using the same payment method that was used for the original order. If you have any questions about your refund, please contact us using the “Contact” button at the bottom left.
In short: the quantity discount and free shipping depend on the items you keep in the end. You will find the details and a worked example further down under «Quantity discount». ▶ Click the «Return of goods and warranty» button to read the provisions in detail. Return of goods and warranty
We grant you a voluntary 14-day right of return. If you do not like a product you ordered, you can return it to us within 14 days and request a refund of the value of the goods. Only the value of the returned items will be refunded, not the shipping costs of the original order. Please note our exceptions under point 1.3. The quantity discount and free shipping depend on the items you keep (see points 2.2 and 3). 1.1 How do I proceed with my return? Please fill out the return form on the back of the delivery note and send the goods back to us together with the delivery note to the address listed below. 1.2 You can also make your return through your account If you wish, you can also register your return via your customer account. To do so, log in to your account in our shop. Go to “Your account” and click on “Order history”. Open the relevant order and scroll down to the order overview. Mark all products you would like to return by ticking the checkbox. Then enter the reason for the return in the text field and click the “REQUEST A RETURN” button. We will get back to you within 24h. 1.3 Which products are excluded from the right of return? • • Mystery boxes • • Heavily discounted products over 40%, such as clearance items • • Opened puzzles and used balloons • • Goods that are incomplete or whose original packaging is missing or damaged • • Dirty, used or damaged items • • Special orders and larger quantities requested by the customer Please do not return products without prior agreement if they are excluded from return. In such cases, we cannot accept the goods. The invoice amount remains due. 1.4 The costs of return shipping The costs of return shipping and the shipping risk are borne by the buyer. Please make sure your return is sufficiently stamped. Thank you for your understanding.
2.1 Your refund will be issued after receipt of the return As part of the 14-day right of return, you can return the goods to us within the return period. As soon as we have received and checked your return, we will refund the value of the returned items. Shipping costs of the original order will not be refunded. Please note our return exceptions under point 1.3. 2.2 Only the value of the goods will be refunded We only refund the value of the returned items. Shipping costs of the original order will not be refunded. If you purchased by invoice, the previous invoice will be cancelled. You will then receive a new invoice by e-mail or by post with the current value of the goods. Quantity discount: If you have benefited from our quantity discount, the discount is recalculated based on the items you keep. The refund is the amount paid minus the price of the items kept after the recalculated discount. You will find a worked example on the Ordering and delivery page. Returns because of a defect, a wrong delivery or transport damage, as well as an exchange for an identical item, have no effect on your discount.
Free shipping from CHF 50.– applies only to B-Post and to the value of the goods you keep. If, after a return, the value of the items you keep is below CHF 50.–, free shipping no longer applies and we charge the shipping cost share of CHF 3.95 when refunding. This applies with or without a quantity discount. The costs of return shipping are borne by the buyer in accordance with point 1.4. If the value of the items you keep stays at CHF 50.– or more, or if shipping costs have already been charged for your order, no additional shipping costs are charged.
4.1 How do I proceed with warranty claims? Your received invoice or delivery note serves as proof of warranty in the event of complaints about the goods. Please therefore keep your invoice or delivery note in a safe place so that you can present it if needed. In the event of warranty claims, we ask you to contact us via the contact button at the bottom left of our homepage, by WhatsApp or by e-mail, and to send us a photo of the goods in advance. We will get back to you within 24h and discuss the further procedure with you. Please do not send us any goods without prior agreement. Otherwise, we cannot accept the goods. 4.2 What rights do I have in the event of warranty claims? In the event of warranty claims, you can choose between the following options: • • Refund • • Free replacement of the goods 4.3 Excluded from the warranty are: The warranty is void in the event of: damage caused by impacts, knocks, falls, collisions, pressure, heat, cold, liquids, dirt, dust, grime, mud or by the customer's own repair attempts. Minor deviations from the promised characteristics of the goods do not constitute any warranty claim.
Please fill out the return form on the back of the delivery note and send the goods back to us together with the delivery note to the address listed below.
If you wish, you can also register your return via your customer account. To do so, log in to your account in our shop. Go to “Your account” and click on “Order history”. Open the relevant order and scroll down to the order overview. Mark all products you would like to return by ticking the checkbox. Then enter the reason for the return in the text field and click the “REQUEST A RETURN” button. We will get back to you within 24h.
• • Mystery boxes • • Heavily discounted products over 40%, such as clearance items • • Opened puzzles and used balloons • • Goods that are incomplete or whose original packaging is missing or damaged • • Dirty, used or damaged items • • Special orders and larger quantities requested by the customer Please do not return products without prior agreement if they are excluded from return. In such cases, we cannot accept the goods. The invoice amount remains due.
The costs of return shipping and the shipping risk are borne by the buyer. Please make sure your return is sufficiently stamped. Thank you for your understanding.
As part of the 14-day right of return, you can return the goods to us within the return period. As soon as we have received and checked your return, we will refund the value of the returned items. Shipping costs of the original order will not be refunded. Please note our return exceptions under point 1.3.
We only refund the value of the returned items. Shipping costs of the original order will not be refunded. If you purchased by invoice, the previous invoice will be cancelled. You will then receive a new invoice by e-mail or by post with the current value of the goods. Quantity discount: If you have benefited from our quantity discount, the discount is recalculated based on the items you keep. The refund is the amount paid minus the price of the items kept after the recalculated discount. You will find a worked example on the Ordering and delivery page. Returns because of a defect, a wrong delivery or transport damage, as well as an exchange for an identical item, have no effect on your discount.
Your received invoice or delivery note serves as proof of warranty in the event of complaints about the goods. Please therefore keep your invoice or delivery note in a safe place so that you can present it if needed. In the event of warranty claims, we ask you to contact us via the contact button at the bottom left of our homepage, by WhatsApp or by e-mail, and to send us a photo of the goods in advance. We will get back to you within 24h and discuss the further procedure with you. Please do not send us any goods without prior agreement. Otherwise, we cannot accept the goods.
In the event of warranty claims, you can choose between the following options: • • Refund • • Free replacement of the goods
The warranty is void in the event of: damage caused by impacts, knocks, falls, collisions, pressure, heat, cold, liquids, dirt, dust, grime, mud or by the customer's own repair attempts. Minor deviations from the promised characteristics of the goods do not constitute any warranty claim.
ANjAS-SHOP / Grabackerstrasse 39 / 4557 Horriwil If you have any questions, please do not hesitate to contact us by email, WhatsApp or call us back. Click on the message button at the bottom left. You can also find further information in our terms and conditions. Continue to page ▶ Terms and Conditions
Yes. A customer account is required to place an order with ANjAS-SHOP. This allows your orders, delivery addresses and payment information to be assigned and processed correctly.
Yes. Your ANjAS-SHOP customer account is free of charge. There is no obligation to purchase and no subscription.
If you no longer wish to use your customer account, you can contact us using the “Contact” button at the bottom left. Data that is subject to statutory retention requirements cannot be deleted before the applicable retention period has expired. Further information can be found in our Privacy Policy.
No. ANjAS-SHOP does not sell your personal data to other companies. Data is only passed on to service providers when this is necessary to process your order, payment or shipment. Further information can be found under “Privacy and Cookies”.
All information about the processing and protection of your personal data can be found in our Privacy Policy under “Privacy and Cookies”.
ANjAS-SHOP imports all products in the shop directly. We source our goods from various manufacturers and suppliers around the world. We currently stock products from countries including Chile, Spain, France, Germany, Poland, Tunisia, Morocco, China, India, Australia and Indonesia, particularly Bali. We import the products into Switzerland ourselves and store them in our warehouse in Horriwil. This enables us to ship many items quickly and directly from our Swiss warehouse.
ANjAS-SHOP is a small Swiss family business based in Horriwil. Our online shop was founded in 2012. It all began when Anja made dreamcatchers in her spare time. As more and more of them accumulated at home, the idea arose to open a dedicated dreamcatcher online shop. During the first few years, we still made our dreamcatchers ourselves. Over time, however, the amount of work involved and the production costs became too high. We therefore began importing dreamcatchers from different countries. Since then, we have continuously expanded our range with many other products and categories. We also intend to continue discovering new and interesting products for you in the future. It is therefore always worth visiting our shop again. We look forward to welcoming you to ANjAS-SHOP.
There are many good reasons to shop at ANjAS-SHOP: • • Wide selection of products: We offer a varied selection of products for different interests, occasions and budgets. • • Current trends: Our range is regularly expanded, so there are always new products for you to discover. • • Convenient online shopping: Order the products you want easily and conveniently from home. • • Fast shipping: We process your order quickly and ship directly from our Swiss warehouse. • • Personal customer service: As a small family business, we place great importance on friendly, personal and accommodating customer service. • • Swiss warehouse: Our products available for immediate delivery are stored in our warehouse in Horriwil. This means there are no additional customs duties or import charges for you.
Yes. We import all our products ourselves and store the goods in our Swiss warehouse in Horriwil. This enables us to ship many orders very quickly.
Protecting the environment and the climate is important to us. Further information about our commitment can be found on our “Climate & environmental protection” page. We are always happy to receive further ideas and suggestions.
If your question has not been answered here or you have a comment, please contact us using the “Contact” button at the bottom left. We will be happy to help. Emails are generally answered within 24 hours. Processing may take a little longer at weekends and on public holidays.
Despite our careful checks, an error may occasionally occur in a product description, dimensions, features, images or other product information. If you discover an error, we would be very grateful if you let us know. This allows us to check the information and correct the error as quickly as possible. Simply use the “Report incorrect data” button on the relevant product page.
Despite our regular checks, errors can also occur in our online shop, for example incorrect links, display problems, incorrect text or technical issues. If you notice anything, we appreciate your feedback. The more precisely you tell us which page and where the error occurs, the faster we can check and correct it. Simply contact us using the “Contact” button at the bottom left.
It can happen that colours are displayed with minor deviations in photography, in digitisation or on your screen at home. For this reason we ask for your understanding if slight colour differences occur between the product photo and the ordered product. Of course you have the right to make use of our 14-day right of return. To avoid such deviations as far as possible, please state this when returning the goods.
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