Privacy and Cookies

The person responsible for the collection, processing and use of your personal data is:

Michael Walther
ANjAS-SHOP
Grabackerstrasse 39
CH-4557 Horriwil

If you have any questions, we will be happy to assist you by e-mail, WhatsApp or callback request. To do so, click the message button at the bottom left.

You can request information about the data we store about you at any time. You also have the right to request the correction, blocking or deletion of your data insofar as this is legally permissible. Simply contact us by WhatsApp or e-mail. We normally respond within 24 hours. Thank you.

Visiting our online shop

When you visit our online shop, we temporarily store the following data on our server:

• the IP address of the requesting computer,
• the date and time of access,
• the page from which the visitor reached our website,
• the search terms used by the visitor,
• the name and URL of the requested file,
• the status code (e.g. error message),
• the operating system of your computer,
• the browser you use (type, version and language),
• and the transmission protocol used (e.g. HTTP/1.1)

This data is stored for 30 days and is not passed on to third parties. We use it for internal purposes, in particular to improve our services and shop, for system security and for technical adjustments.

Creating a customer account

When you register with us using the "Register" button, a customer account is created automatically. By completing your registration, you agree to our privacy policy.

To register a customer account, we require the following data:

• first and last name
• e-mail address
• password

By creating a customer account, you receive password-protected direct access to the master data we store about you. There you can view, among other things, your data such as password, name, address, date of birth and e-mail address, as well as your completed, open and recently dispatched orders and returns.

You only need to provide your billing and delivery address when placing an order. For your order, we require your correct name, address and payment details. We need your e-mail address so that we can confirm receipt of your order and its dispatch and communicate with you. Your e-mail address is also your login name for your customer account.

When ordering products

If you wish to order products from our online shop, we require various details from you in order to process the contract, for example:

• title*
• first and last name*
• billing and delivery address*
• e-mail address*
• date of birth
• telephone number

All mandatory information is marked in the input form with an (* asterisk). All other details, such as date of birth and telephone number, are voluntary and do not have to be provided. An exception applies to purchases on invoice. In this case, the date of birth is a mandatory field.

We require your data in order to establish your identity before entering into a contract and to process your order correctly. We also require your e-mail address to confirm your order and for further communications necessary for processing the contract. Only by storing your e-mail address can you log in to your customer account again at any time. We also store data relating to your orders in our CRM database, e.g. date, order and delivery note number, products, price, product name, quantity, shipping method, selected payment method, payment confirmation and time of payment, as well as information relating to the processing and fulfilment of the contract, for example in the case of returns or warranty services. This is necessary so that we can ensure correct order processing and fulfilment of the contract.

For the fulfilment of the contract, it is necessary to pass on data such as name and address to a third-party service provider (Swiss Post) so that your ordered goods can be transported.

Contacting us (message button, callback, reporting incorrect data)

You can contact us using the message button at the bottom left by e-mail, WhatsApp or via a callback request. In addition, on product pages you can use «Report incorrect data» to notify us of an error concerning the price, size, colour, images, description or availability.

• Callback request: You enter the details requested by the form (in particular your name and telephone number). These details are sent directly to us by e-mail and are used only to call you back and deal with your request.
• Reporting incorrect data: Your report is sent to us by e-mail together with the relevant item (item number, combination, link). Providing your e-mail address is voluntary; we use it only to reply to you.
• E-mail: If you write to us, we use your details to deal with your request.
• WhatsApp: The button opens WhatsApp on your device. Only when you send a message there are your telephone number and the content of the message transmitted via WhatsApp (Meta Platforms Ireland Limited, Dublin, Ireland or Meta Platforms, Inc., USA). WhatsApp is responsible for this processing; please refer to its privacy information. If you do not want this, use e-mail or the callback service.

These forms do not store your details in a separate database; they are only held in our e-mail inbox and are deleted once the matter has been dealt with, unless there is a statutory retention obligation. To protect against automated misuse (spam), we store an encrypted short value derived from the sender address for a few minutes, from which the IP address cannot be reconstructed. The integrated help assistant answers questions exclusively on the basis of the FAQ pages of this shop; no data is transmitted to external providers or artificial intelligence.

Customer reviews

When you submit a review, we store your rating together with the text, the date, the order or item reviewed, the name you provide and, where applicable, your e-mail address. Reviews are published in the shop and may be passed on to Google as a review feed (Google Merchant Center) so that they can be displayed in Google services. Please do not include in reviews any information that you do not wish to make public. If you would like a review to be removed, please contact us.

Availability notification

If an item is not available, you can request to be notified by e-mail as soon as it becomes available again. For this purpose, we store your e-mail address and the relevant item. After the notification has been sent, the entry is not used further for advertising purposes.

Reminder and follow-up e-mails relating to shopping carts and orders

If you do not complete a shopping cart in your customer account or have not ordered for a longer period of time, we may send you a reminder or notification by e-mail. For this purpose, we use your e-mail address, your name, the contents of your shopping cart or details of your last order and the relevant time. We record when we have sent you such an e-mail so that you are not contacted repeatedly. This processing takes place within our own shop system; no data is transmitted to external services. You can object to this use at any time. Simply reply to one of these e-mails or write to us via the contact button. We will then stop the reminders.

Birthday voucher

If you have entered your date of birth in your customer account, we use it to send you an e-mail with a personal voucher on your birthday. The voucher may be sent a few days before your birthday. If you have not yet redeemed it shortly before it expires, you will receive a single reminder. For this we use your name, your e-mail address, your date of birth and your language. We also store the voucher and a log of the dispatch. No data is transmitted to external services.

Providing your date of birth is voluntary. You can delete your date of birth in your customer account at any time or write to us. You will then no longer receive birthday vouchers.

Gift vouchers

If you buy a gift voucher, we process your name, your e-mail address and the order data as for any order. In addition there is the information you give about the voucher in the order form: the name of the recipient, their e-mail address (optional), your personal message and the sender name. We use this information to create the voucher and send it to you by e-mail with a PDF. If you have given the recipient's e-mail address, we also send the voucher directly to them; they will then see your name and your message. Please only give the name and e-mail address of another person if they agree.

We also store the voucher code, its value, validity and remaining balance, the customer account that uses the voucher, and a log of the e-mails sent. This keeps the balance and validity correct and assigns the voucher to the customer account that redeems it first. If you scan the QR code on the PDF, the shop remembers the code until your order in the technically necessary session (cookie «PrestaShop-#»); no additional cookie is set. No data is passed on to external services.

We keep this data until the voucher expires and beyond that as far as statutory retention obligations for business records apply (generally ten years).

Log file data

When you visit our website, our servers temporarily store each access in a log file. The following data is automatically collected and stored until it is automatically deleted:

• the IP address
• the date and time of access
• the name and URL of the requested page
• the status code
• the website from which access was made and the search term
• the operating system of your computer or mobile phone and the browser you use
• the transmission protocol used
• and the user's terminal device

We store this log file data for 30 days. We collect this data in order to enable the use of our online shop, to ensure the ongoing security and stability of the system and to carry out error and performance analyses.

In the event of an attack on our online shop or if unauthorised or abusive use of our website is suspected, this data may be analysed together with the IP address in order to investigate and defend against the incident and, where appropriate, may be used in criminal proceedings for identification purposes and for civil and criminal legal action.

Collection, processing and use of your data

We collect, store and process your data for the complete processing of your purchase, for any warranty claims, for technical administration, for our own marketing purposes and to prevent criminal offences and fraud. Your personal data is only passed on to third parties insofar as this is legally permissible, in particular for the purpose of contract processing or billing, for marketing purposes or if you have previously consented. As part of order processing, for example, the service providers we use (such as the postal service and banks) receive the data necessary for processing the order and the transaction. Our service providers may use this data only to perform their respective tasks.

Artificial intelligence in the creation of our content

We use AI services (for example from Google, OpenAI or Anthropic) to translate and formulate product, category and website texts, to create drafts for newsletters and posts and to design images and banners. We only transmit content that is intended for the shop in any case, such as product names, descriptions or images. Personal data of customers, i.e. names, addresses, e-mail addresses, order or account data and your messages to us, is not transmitted to AI providers. We review texts intended for you before publication. Decisions about you are not made automatically by AI.

Shop analysis, operational diagnostics and customer interests through ShopRadar

We use ShopRadar as our own analysis and diagnostic system in order to understand the use of our online shop, detect technical errors and attacks, evaluate click and page flows as well as abandonments in the ordering process, and improve the usability, stability and security of the shop. ShopRadar is not an external advertising or retargeting service. The data is processed within our shop and server environment and is not passed on to advertising networks, data brokers or other analytics providers for their own purposes.

Anonymous operational diagnostics without analytics consent: Where this function is enabled, ShopRadar may also collect data-minimised operational signals without consent to the category “Analytics / Shop Optimisation”. These include the requested page path without query parameters, aggregated page changes, the general device class (desktop, mobile phone, tablet), anonymous click points and clicked page elements, categories of technical JavaScript errors and abandonments in the ordering process. This layer does not set its own cookie, does not use a permanent visitor or session identifier and does not store an IP address or a complete browser fingerprint in ShopRadar. The signals are stored as non-personal click points or aggregated statistics and cannot be assembled into a complete session or linked to a customer account. Independently of this, the general log file data described above may be generated when the server is technically accessed.

Full session analysis and Session Replays after consent: If you consent in the cookie banner to the optional category “Analytics / Shop Optimisation”, ShopRadar may use pseudonymous session and visitor identifiers. In particular, the pages viewed and entry pages, referral source, language, country, device and browser information, IP address, times and duration of visits, clicks, mouse movements, scrolling behaviour, page and checkout steps, abandonments and technical error and network information may be collected.

ShopRadar can create what is known as a Session Replay from these events. This is not a camera or screen video recording, but a technical reconstruction of the displayed shop pages and interactions. The checkout may be recorded for error analysis; all input fields are masked and embedded payment windows are blocked. Account, login, address and external payment pages are not recorded as a Replay. Names, addresses, e-mail addresses, telephone numbers, passwords and payment and form input data are therefore intended neither to be recorded in plain text nor displayed in the Replay.

Customer-related interests: If you are logged into your customer account during an authorised ShopRadar session, viewed or clicked products and categories as well as the number of your visits and page views may be linked to your PrestaShop customer ID. In particular, the product or category ID and designation, the number of views and clicks and the time of the first and last signal are stored. ShopRadar does not copy your name, address, e-mail address, telephone number, date of birth or payment data into the interest profile. In the Back Office, however, this profile may be displayed together with the customer, shopping cart and order data already available in the shop system. We use this information to optimise the shop, assess demand and provide individual customer support and – insofar as legally permissible or separately consented to – for suitable offers of our own. Consent to ShopRadar does not replace any consent that may be required for electronic advertising.

Storage period: Raw data that can be linked to an individual, such as IP addresses, detailed sessions and click paths, individual technical events and Session Replays, is stored for a maximum of seven days and is then deleted or anonymised or aggregated in such a way that it can no longer be attributed to a person or session. Permanently anonymised click points, error categories, page flows and statistical metrics may be stored beyond this period for long-term shop analysis. Customer-related interests and the aggregated number of visits and page views are not subject to the seven-day raw-data deletion period. They are deleted if ShopRadar consent is withdrawn by a logged-in customer, the customer account is deleted, a justified deletion request is complied with or the processing purpose is discontinued.

Your choice and withdrawal: Full session analysis, Session Replays and customer-related interests are voluntary. You can reject the category “Analytics / Shop Optimisation” in the cookie settings or withdraw consent already given at any time with effect for the future. ShopRadar will then stop identifiable collection and remove the ShopRadar identifiers from cookie, Local and Session Storage. For a logged-in customer, the ShopRadar interest profile is deleted upon withdrawal and blocked from further profiling. Profiling will only resume following a later authorisation. If you are not logged in when withdrawing consent and additionally wish an existing customer profile to be deleted, you can request this from us using the contact channels listed above. The basic shop functions remain available even without ShopRadar consent.

Financial service providers for payment processing

To enable our customers to pay for their orders directly in our shop, we work with various financial service providers and payment providers. They process payments on our behalf. For this purpose, these service providers require certain data, for example first and last name, address, e-mail address, date of birth, order number, transaction ID, items ordered, purchase amount and the date and time of the order. This information is required so that the payment process can be matched and verified with your payment app, credit card or account. ANjAS-SHOP works with the following payment providers:

Payrexx: Payrexx enables our customers to pay in our online shop using PostFinance Card, Twint, Visa and Mastercard.

PAYREXX AG, Burgstrasse 20, 3600 Thun (Switzerland)

PayPal: enables payment via a separate payment account.

PayPal Pte. Ltd, 5 Temasek Boulevard, #09-01 Suntec Tower Five, Singapore 038985

MF Group / POWERPAY purchase on invoice: as an external payment service provider, offers the payment method “purchase on invoice”. When the purchase agreement is concluded, POWERPAY takes over the resulting invoice receivable and handles the corresponding payment arrangements. When purchasing on invoice, in addition to our General Terms and Conditions, you also accept POWERPAY's General Terms and Conditions. (powerpay.ch/en/terms-and-conditions).

Prepayment: With prepayment you transfer the amount to our bank account. We only receive the details shown on the transfer receipt (for example name and amount).

Technical processing: Purchase on invoice (POWERPAY) is technically processed via the wallee payment platform. The data required for payment and the credit check is transmitted, as described above.

Credit check for payment by invoice

To enable you to pay by invoice, we carry out a credit check. This is intended to protect us against payment defaults and fraud.

For the credit check conducted by our partner PowerPay, we transmit the personal data required for this purpose, in particular your first and last name, your address, your e-mail address and your date of birth.

MF Group, Am Bohl 6, Postfach 336, CH-9004 St. Gallen

MF Group uses the data transmitted by us to assess your creditworthiness in relation to the relevant order on the basis of mathematical and statistical procedures. In addition, the credit service provider may also use this data for other companies for address verification, identity checks and scoring applications.

ANjAS-SHOP does not store customers' bank account data

ANjAS-SHOP has no access to your bank details, credit card details or passwords and does not store them. We receive only confirmation from your bank or our payment provider that your payment has been accepted and that the purchase from ANjAS-SHOP can be completed.

Cookies are small files that are stored on your computer and store certain settings and data for exchange with our system via your browser. This storage helps us make our websites and services user-friendly. For example, entries in forms, registrations, logins or products in the shopping cart can be stored so that you do not have to enter them repeatedly. Cookies may also be used to ensure the technical operation of our services and facilitate their use, e.g. for the shopping cart function or login.

When you first visit our website, you will be shown a cookie banner. There you can choose which cookie categories you wish to allow. Technically necessary cookies are required for the operation of our online shop and cannot be deselected. Analytics, functional, personalised or marketing cookies are only set or activated if you have consented to them.

Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that you are always informed when a new cookie is set.

Certain functions of our online shop may be restricted if cookies are disabled.

You can change or withdraw your selection at any time via the cookie settings on our website. Cookies that have already been set can also be deleted or blocked at any time via your browser settings.

Technically necessary cookies

These cookies are required for our online shop to function correctly from a technical perspective and to provide basic functions such as the shopping cart, login, page delivery, language settings or storage of your cookie selection.

• alcacookieacept: Stores your cookie settings.
• alcacookieconfig: Stores your individual cookie settings.
• PHPSESSID: The PHPSESSID cookie is a central component of PHP and enables websites to store temporary session data. On our website, it is used to establish a user session and manage status data during your visit. This cookie remains stored on your device only until you close your browser.
• PrestaShop-#: This cookie is used by our online shop system to store data and keep the user's session active. It stores information such as currency, language, customer ID and other important data required for the proper functioning of the online shop.
• alcacookieC: This cookie is used by our shop system to store the technical context of the visit and enable stable display of the content.

Functional and personalised cookies

Functional and personalised cookies help us provide enhanced settings and convenience functions. These include, for example, storing certain display or usage settings. These cookies are only used if you have consented to them in the cookie banner.

Analytics / Shop Optimisation (ShopRadar)

This optional category enables pseudonymous session analysis, Session Replays and – for logged-in customers – the creation of customer-related product and category interests by ShopRadar. The identifiers are only used after you have given your approval. If you reject or withdraw this category, no complete sessions or Replays are created and the ShopRadar identifiers are removed. The anonymous operational diagnostics described above operate without their own cookie or permanent browser identifier and are separate from this category.

• shopradar_sid: Pseudonymous session identifier used to connect page views, clicks, error events and – where enabled – Session Replay sections. Cookie storage period: a maximum of 7 days; a session is renewed after inactivity.
• shopradar_visitor_id: Pseudonymous visitor identifier used to combine authorised visits within a short period and, for logged-in customers, create aggregated product and category interests via the PrestaShop customer ID. Storage period: a maximum of 7 days.

For the same purpose, ShopRadar may store additional session information in the browser's Local Storage and Session Storage. This storage is only used when analytics have been authorised and is removed by ShopRadar when consent is withdrawn.

Marketing cookies

Marketing cookies collect information about advertising shown to users on our website or on other websites. They may be used to measure advertisements, create target groups or display advertising based on previous user behaviour. Such cookies are only set if you have expressly consented to them in the cookie banner.

• ads/ga-audiences: Google Ads uses these cookies to retarget visitors who, based on their online activities across various websites, are more likely to become customers.
• _gcl_au: This cookie is used by Google Ads to measure the effectiveness of advertisements and attribute conversions.

Google Tag Manager

We use Google Tag Manager to manage marketing and analytics tags on our website. The Tag Manager itself does not set cookies and does not process personal data for its own purposes. However, it triggers the tags we have configured (for example Google Analytics, Google Ads or Meta Pixel), and only after you have given your consent in the cookie banner where such consent is required. When the Tag Manager is loaded, your IP address is transmitted to Google.

Google Analytics 4

ANjAS-SHOP may use Google Analytics 4, a web analytics service provided by Google. Where Google Analytics 4 is actively used, it is only used after you have given your consent via our cookie banner, where such consent is required.

Google Analytics 4 analyses traffic to our online shop and evaluates information about the use of our website, for example pages viewed, interactions and device data. Google Analytics 4 does not store IP addresses. The information generated may be transmitted to a Google server in the USA and stored there. If you do not give your consent or withdraw consent already given, Google Analytics 4 will not be used or will no longer be used for analytics purposes.

Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

The advertising and tracking services described below are only used when corresponding advertising campaigns are active. It is possible that not all services listed here are currently actually being used.

Marketing and advertising technologies, in particular cookies, tags or pixels, are only used on our website if you have consented to them in the cookie banner, insofar as consent is required.

ANjAS-SHOP does not pass on data such as customer names, addresses, e-mail addresses, telephone numbers or dates of birth to our advertising partners. Our advertising partners analyse our website using cookies, tags or pixels and compare this data with their own data. In doing so, your user behaviour in our online shop and on websites of other providers may be evaluated in order to subsequently display suitable advertising to you.

To track your user behaviour (tracking) and for individual advertising (targeting), many technologies use cookies or similar technical identifiers. This allows your browser to be recognised across different websites. Some service providers may also recognise you when you use different Internet-enabled devices such as a smartphone, PC or tablet. This data may be made available to us and other advertisers in aggregated form.

The following information may be determined:

Information about you that you provided when registering for or using a service offered by advertising partners (e.g. gender or age group)

User behaviour (e.g. search queries, interactions with advertising, types of websites visited, products viewed or purchased, newsletters subscribed to)

Our service providers and we use this data to determine whether you may belong to the target group for our advertising. Based on this data, our service providers may create user profiles and derive demographic segments, interests or certain behavioural patterns. This is carried out automatically.

You can withdraw or change your consent to marketing cookies at any time via the cookie settings on our website.

Google Ads

We use the Google Ads service for our advertising. Where Google Ads is actively used, it is only used after you have given your consent via our cookie banner, where such consent is required. For this advertising, Google technologies may be used that enable your browser to be recognised when visiting our website and other websites.

The information generated in this way about visits to these websites may be transmitted to a Google server in the USA and stored there. Further information on data protection at Google can be found on its website.

The personalisation of Google advertising is based on assignment to a target group and is carried out by Google based on information from your Google account and on the activities and interests arising from your use of Google products and Google advertising partners. ANjAS-SHOP does not match customer data with the Google service. We only use the data that Google makes available to us.

Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Google Merchant Center and Google Business Profile

To display our products in Google services, we transmit product data (name, description, price, availability, images) and customer reviews to Google Merchant Center. No order or customer data is transmitted. We may also publish posts (texts and images) in our Google Business Profile. This requires us to log in to Google; visitor data is not transmitted.

Microsoft Advertising (Bing Ads)

We use Microsoft Advertising to place online advertising or may use it depending on the campaign. In doing so, we may use what is known as the UET tag (Universal Event Tracking) to measure the effectiveness of our advertising campaigns and create conversion statistics (e.g. whether an order was placed after an ad was clicked). It is only used after you have given your consent via the cookie banner, insofar as consent is required.

In this context, we do not use Microsoft Advertising for retargeting (remarketing).

When you visit our website via a Microsoft advertisement, a cookie may be placed on your device. This makes it possible to determine which pages were visited and whether an order was completed.

ANjAS-SHOP does not transmit personal customer data such as names, addresses or e-mail addresses to Microsoft. Microsoft is responsible under data protection law for the further processing of the data.

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA

Meta Pixel (Facebook Pixel)

We only use the Meta Pixel (Facebook Pixel) when corresponding campaigns are active. If the Meta Pixel is active, data may be transmitted to Meta in order to measure the effectiveness of advertisements (e.g. whether an order was placed after an ad was clicked). It is only used after you have given your consent via the cookie banner, insofar as consent is required.

Meta Platforms, Inc., One Hacker Way, Menlo Park, CA 94025, USA

If you subscribe to our newsletter, we use your e-mail address to regularly send you information about new products, promotions, offers and other news from ANjAS-SHOP. If you have a customer account, we also use your title, your name and your preferred language to address you personally and in your language.

Subscription to the newsletter is voluntary and takes place via the corresponding subscription field on our website or by actively selecting newsletter subscription when creating or managing your customer account. To provide evidence of your subscription, we store the time of registration and the IP address from which it took place; when registering via the subscription field without a customer account, we additionally store the page on which you registered.

The newsletter is sent directly via our own shop system. Our shop server is operated by our hosting provider (see «Our server locations»). We do not use an external newsletter mailing service and do not pass your data on to external newsletter providers for newsletter delivery purposes.

If you tick the box for news and offers by e-mail when creating a customer account or during checkout, we store your consent with the time and IP address. If you have ordered from us and have not yet subscribed to the newsletter, our order, shipping, review and birthday e-mails may show a note with a link to the newsletter sign-up, at most three times and no more than once a month. You are only subscribed once you expressly confirm on the linked page. So that the note does not appear too often, we store an irreversible check value of your e-mail address and the number of times it was shown. Anyone who has unsubscribed no longer receives the note.

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Performance measurement and interest-based newsletters

In order to make our newsletters more relevant to you and improve our offering, we measure responses to newsletters that have been sent. In particular, information may be recorded as to whether a newsletter was opened and which links contained in it were clicked. If an order is placed within 14 days after a click, we assign it to the relevant newsletter in order to assess its success.

Based on these responses, interests may be assigned to certain topics, product areas or offers. We also take into account the product areas from which you have ordered from us during the last twelve months. We use this information to send you newsletters and content in the future that correspond as closely as possible to your identifiable interests.

For this measurement, we do not store your IP address or information about your device or browser. A randomly generated identifier is used to attribute newsletter responses. Independently of this, as with every access to our website, the web server records technical access data in its log files (see section «Log file data»).

The evaluation and attribution take place within our own shop system via our Shop-Booster module. The information collected in this way is used for performance measurement, improving our newsletters and selecting future newsletters based on interests.

The newsletter response data and the mailing lists containing your e-mail address and title are automatically deleted after 24 months. After unsubscribing from the newsletter, this data is also no longer used for new interest-based evaluations.

For this evaluation, newsletter response data is not analysed by artificial intelligence and is not transmitted to external AI providers for this purpose. AI may be used when drafting the newsletter (see «Artificial intelligence in the creation of our content»); recipient data is not transmitted.

You can unsubscribe from the newsletter at any time. You can unsubscribe using the unsubscribe link at the end of every newsletter e-mail, in your customer account or by sending us a message. After unsubscribing, you will no longer receive newsletters. If you registered without a customer account, we delete your registration data when you unsubscribe. If you have a customer account, the time and IP address of your previous registration remain stored as proof of the consent you gave at that time for as long as the customer account exists. Otherwise, your e-mail address and other customer data remain stored only insofar as we still require them for your customer account, the processing of orders or due to statutory retention obligations.

In individual cases, it may be necessary to transfer personal data abroad where this is necessary for the data processing activities specified in this privacy policy. This applies in particular to providers based in the USA (for example Google, Meta, Microsoft, PayPal) and our hosting provider in Germany. We naturally comply with the statutory provisions governing the disclosure of personal data to third parties. If the country concerned does not provide an adequate level of data protection, we ensure through contractual arrangements (for example standard contractual clauses) or through certification of the provider that your data is adequately protected (see also «Use of data for marketing purposes»).

Links to our social media profiles

In our shop you will find buttons containing links to our social media profiles with the following providers:

• Meta Platforms Inc., 1601 S California Ave, Palo Alto, CA 94304, USA
• Instagram (Meta Platforms Inc.), 1601 Willow Road, Menlo Park, CA 94025, USA
• Pinterest Inc., San Francisco, CA 94103, USA
• X, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
• Google (YouTube) Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland

When you click on a button for a social network, you are automatically redirected to our profile on the respective network. A direct connection is then established between your browser and the server of the respective provider. In particular, the provider receives the information that you visited our website with your IP address and clicked on the link.

If you are logged into the relevant network, the visit may be associated with your user account. If you wish to prevent this, please log out before clicking the links. The respective provider is responsible under data protection law for the associated data processing. Please refer to the privacy information of the respective network.

For our online shop, we have rented a server from the following hosting provider:

Hoststar – Multimedia Networks AG, Kirchgasse 30, 3312 Fraubrunnen

Hoststar is a Swiss company whose servers are located in Germany. Hoststar is subject to Swiss and EU law.

Hoststar stores and manages our server, keeps it technically and software-wise up to date and supports us in protecting it against external attacks.

You have the right to information about your data, the right to correct inaccurate data and the right to deletion of your personal data, provided that no statutory retention obligation (10 years) prevents this.

Contact us via our contact button on our homepage and send us an e-mail. When processing your request, we may, at our discretion, require proof of identity.

You also have the right to lodge a complaint with the data protection supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern.

ANjAS-SHOP uses modern security measures and current technologies to protect your personal data against loss, manipulation and unauthorised access. Our security measures are continuously adapted in line with technological developments.

ANjAS-SHOP stores your personal data only for as long as necessary. Contract data is subject to statutory retention obligations. Under these provisions, business communications, concluded contracts and accounting records must be retained for up to 10 years. Insofar as we no longer require this data to provide our services to you, it is blocked. This means that it may then only be used for accounting and tax purposes.

At ANjAS-SHOP, you can shop safely and conveniently. All your data is transmitted to us in encrypted form. This naturally also applies to your order and to logging into your customer account. For this purpose, we use SSL (Secure Socket Layer) encryption.